Because the court system is a large organization, its various administrative functions are distributed. You must know a specific court's hierarchital management structure in order to determine existence of legitimate opportunity. The checklist below assumes that you have successfully worked with the court system before and know who to approach to determine need. The purpose of this checklist is to help you save time when trying to determine whether or not you have an RCare™ Docket Display System opportunity when you establish contact with the court. Keep in mind that customer needs are constantly changing, so if the opportunity didn't exist the last time you contacted the court, the situation may become different later. Once you identify the court as having a need for a docket display system, the next step is to determine if that need is a a priority. It is important to understand that an electronic docket display system is a nice to have feature at a court; is it neither a necessity nor a mission critical feature. Our experience is that courts are moving toward implementing docket display systems, some more aggressively than others. If a court is undergoing a capital renovation project, the implementation of an electronic docket display system is likely to be more important at that time. Use the list of questions in the document below as a soup starter to help you determine the court's priority in wanting to implement an electronic document display system.
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